Privacy Policy
Your privacy is important to us. Learn how we protect your information.
At BlackLimo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury transportation services and website.
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Payment information (processed securely through Stripe)
- Ride booking details (pickup/dropoff locations, dates, times)
- Profile information and preferences
Usage Information
We automatically collect certain information about your device and how you interact with our services, including IP address, browser type, and usage patterns.
We use the information we collect to:
- Process and manage your ride bookings
- Communicate with you about your rides and account
- Process payments and send receipts
- Improve our services and user experience
- Send you important updates and notifications
- Respond to your inquiries and provide customer support
- Comply with legal obligations and prevent fraud
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., payment processors, email services)
- Drivers: With assigned drivers to facilitate ride completion (name, phone number, pickup/dropoff locations)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
- Access and update your personal information through your account settings
- Request deletion of your account and personal data
- Opt-out of promotional communications
- Request a copy of your personal data
To exercise these rights, please contact us at jm@aligenerations.com or call +1 650 773 33 64.
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: